Mô tả công việc
Mô tả Công việc
Reception and Appointment Coordination, Center Hotline Management:
Enter gathered information into the CRM system and create system accounts for new students as necessary.
Oversee guest registration for online sales and marketing events.
Assist customers in completing the Online Placement Test.
Provide a warm welcome and exceptional customer service to all visitors, guiding them to the appropriate personnel.
Collect and organize student information, and coordinate appointments with the sales team.
Address incoming calls and take the required actions.
General Administrative Duties:
Ensure the center operates according to its scheduled hours, including opening and closing daily.
Enter gathered information into the CRM system and create system accounts for new students as necessary.
Provide support to center staff with tasks such as printing Learning Certificates, event posters, and other materials.
Oversee the management of general assets at the center, including computers and sound systems, and serve as the liaison for maintenance with Head Office.
Collect and organize student information, and coordinate appointments with the sales team.
Manage the ordering, receiving, and overseeing of general purchases for the center.
Handle the receipt, distribution, and management of materials.
Oversee guest registration for online sales and marketing events.
Address incoming calls and take the required actions.
Oversee the management of general assets at the center, including computers and sound systems, and serve as the liaison for maintenance with Head Office.
Provide support to center staff with tasks such as printing Learning Certificates, event posters, and other materials.
Relay facility management requests from the center to the Facility Management team at Headquarters and offer necessary support.
Provide a warm welcome and exceptional customer service to all visitors, guiding them to the appropriate personnel.
Relay facility management requests from the center to the Facility Management team at Headquarters and offer necessary support.
Assist customers in completing the Online Placement Test.
Handle the receipt, distribution, and management of materials.
Ensure the center operates according to its scheduled hours, including opening and closing daily.
Manage the ordering, receiving, and overseeing of general purchases for the center.