Receptionist & Admissions Administrator

Support current students and their families in their inquiries, appropriately directing them according to school policy. In particular with regards to:
 Leaving early.
 (Re)Issuing of school ID cards.
 Receiving and directing parcels delivered to students.
 Purchasing of school uniforms (including cashier services).
 Reporting absences.
Support other school groups (academic, administration) with ad hoc administrative task such as:
 Postage and Handling
 Daily checking of class attendance registration with teachers
 Printing
 Ordering supplies
 Daily sharing of information about meals for all students
 Liaising with parents on behalf of academic office, finance department.
Support the daily arrival and departure of our youngest learners:
 Assist with carrying their bags & cards
 Help them to sanitize their hands
 Help children get in and out of the bus
 Greeting children as they enter the school
Ensure all leads are loaded into iSAMS / Salesforce* in an accurate and timely manner.
Take a proactive approach to personal development planning using company toolkits and procedures as appropriate.
Provide the first point of contact to BIS Hanoi visitors, making the experience positive, straightforward, and engaging throughout.
Provide the first point of contact to prospective parents on the general Admissions phone line, making the experience positive, straightforward, and engaging throughout.
If an Admissions team member is unavailable, or during busy periods, directly handle enquiries from prospective families and support on school tours.
Co-ordinate the booking of tours and assessments with families, the Admissions team and the wider school faculty, ensuring all booked dates, detail and outputs are recorded accurately in iSAMs / Salesforce.
Implement the school’s admissions processes in line with any group policies and local market regulations.
Co-ordinate directly with parents and teaching staff on the information and documents required for the completion of application and enrolment steps of the Parent Experience Journey.
Provide appropriate feedback and best practice share to other members of the Admissions and wider school team.

University Degree
Good time management skills and flexibility in dealing with multi-functional tasks
Experience of having worked within a service delivery sector, education sector experience a bonus
Good written and verbal communication skills in English and Vietnamese
Good cross-cultural, interpersonal & communication skills and an affinity for interacting with diverse nationalities and cultures
Proactive and able to prompt others to ensure deadlines and targets are achieved, calm working under pressure
Self-motivated, flexible and adaptable to different tasks at hand

Insurances

Lunch

Holidays

Cập nhật gần nhất lúc: 2022-09-24 09:42:04