Mô tả Công việc
fi Vietnam is currently the largest exporter of Cashews, Pepper & Instant Coffee in Vietnam, investing in the state- of- the- art instant coffee facility and running 7 large factories with 7,500 employees across Central & South Vietnam. Our operations have an interface with a farmer network of 2 million farmers. We are also amongst the largest exporter of Green Coffee in Vietnam.
Olam Food Ingredients (ofi) is a global leader offering naturally good food & beverage ingredients and solutions. ofi commenced operations in Vietnam in 1997, setting up its representative office. Since then, we have established an extensive presence across different parts of Vietnam, including our head office in Ho Chi Minh City and regional offices in Binh Dinh, Long An, Dong Nai, Phu Yen, Lamdong and Gia Lai Provinces.
We have established sustainability programmers for black pepper, coffee & cashew. We are excited about our future prospects in Vietnam as the country has huge potential in agriculture.
This position attached to HR and Administration Team at the HCMC Office. As the front of house and often first point of contact for external visitors, receptionist is the first person for any visitors to the office or anyone contacting an organization, so being well- presented and polite are pivotal traits. A Receptionist also maintains security by logging all visitors and possibly issuing visitor passes, plus provide support to the HR team as required.
Job overview
Responsibilities
Receptionist tasks:
Receiving incoming telephone calls, documents, and transfer to related person. Sending document, courier when needed. Arrange and control the meeting rooms.
Ensure knowledge of staff movements in and out of organization
Welcome visitors warmly, make sure they are comfortable, instruct them to meet people
Admin tasks:
Manage end to end travel plans pan efficiently and cost- effectively- airlines, trains, transport, and hotels
Make sure solving the problems if any (phone, taxi, electricity, drinking water, stationary, express service DHL, TNT, EMS, 247, printing, healthcare service, office flower, office cleaning, etc...)
Payments: process all the payments on time (include monthly payments and others necessary payments)
Support all the expats and co- workers (HCM, Long An, Bien Hoa, Di Linh, Buon Me Thuot, Quy Nhon, Gia Lai) if any.
Order beverage and food for guest and expats when needed.
Booking: team lunch/ dinner/party.
Arrange for visiting plan for guest (pick up, transportation, accommodation...)
Flight ticket booking: Must work on travel desk system, will be trained
Manage end to end travel plans pan efficiently and cost- effectively- airlines, trains, transport, and hotels
Help to make and confirm reservations.
Ensure knowledge of staff movements in and out of organization
Support all the expats and co- workers (HCM, Long An, Bien Hoa, Di Linh, Buon Me Thuot, Quy Nhon, Gia Lai) if any.
Payments: process all the payments on time (include monthly payments and others necessary payments)
Help passengers by answering questions on travel arrangements.
Help passengers to plan for their trips.
Arrange for visiting plan for guest (pick up, transportation, accommodation...)
Manage emergency changes/cancellations in a professional and calm manner
Other ad- hoc jobs assigned by direct managers
Booking: team lunch/ dinner/party.
Make sure solving the problems if any (phone, taxi, electricity, drinking water, stationary, express service DHL, TNT, EMS, 247, printing, healthcare service, office flower, office cleaning, etc...)
Manage emergency changes/cancellations in a professional and calm manner
Able to make accurate bookings for customers.
Receiving incoming telephone calls, documents, and transfer to related person. Sending document, courier when needed. Arrange and control the meeting rooms.
Help passengers to plan for their trips.
Provide good customer service.
Calculate expenses and write and sell tickets to the passengers.
Welcome visitors warmly, make sure they are comfortable, instruct them to meet people
Re- book tickets and other arrangements.
Order beverage and food for guest and expats when needed.
Provide good customer service.
Other ad- hoc jobs assigned by direct managers
Calculate expenses and write and sell tickets to the passengers.
Help to make and confirm reservations.
Able to make accurate bookings for customers.
Help passengers by answering questions on travel arrangements.
Re- book tickets and other arrangements.