Service scopes are as following but not limited to:
Front Desk Service
• Performing ad- hoc administrative duties Job Description, Page 2 of 2
• Keep Front of House area in a prestige condition at all times. • Ensure all visitors display the appropriate identification badges.
• Ensure that service providers, contractors and vendors are received, directed & escorted appropriately according to their purpose of visit.
• Manage telephone engagement during business operating hours such as answer incoming calls, with proper greetings; pick up phone in 3 rings. Timely and effective communication at all times.
• Provide a friendly, welcoming, and professional first impression to all & ensure all exiting guests receive a personalised, friendly and courteous farewell.
• Maintain high standards of presentation in the reception area and office operation duties.
• Receptionists have to be an image of the company.
• Coordinate with client on meeting room reservations and ensure conference rooms are appropriately setup and configured according to the Room Preparation Guide.
• Work with office cleaner to maintain public areas (reception lobby, pantry & meeting rooms) in a clean and tidy condition. Manage mail distribution and courier services as well as stationery and PPE/ uniform distribution for clients
• Transportation service administration.
• Register incoming visitors/guests using the Visitor Management System, ensure guests and visitors are appropriately attended to, accommodated, facility provided and comfortable for the duration of their visit.
Administrative duty:
• Any other ad- hoc projects as assigned by the General Services Manager
• Communicate status, work activities, and potential problem reports to internal and external stakeholders
• Maintain records and reports necessary to comply with Company, government, and accrediting agency standards, regulations, and codes.
• Manage, tracking and reporting of ongoing activities such as of account receivables, accounts payables, client’s job/work requests, invoices, GRRs, purchase orders, vendor’s tax invoices, inventory, ETC.
• Provide administrative support for the operation of the office in a variety of administrative matters for difference department.
• Assist Site Manager in the monthly/quarterly/year- end reporting to ensure promptness, accuracy and integrity of results at the unit and department level.
