Receptionist (Korean Speaking) - Nhân Viên Lễ Tân (Giao Tiếp Tiếng Hàn)

Look for opportunities to positively surprise guests at the right moments, through small or large gestures and acts of kindness
Create a warm and welcome arrival experience to all guests by acquiring all necessary information about the guests before their arrival to make the experience as seamless and personalized as possible
Acquire extensive knowledge of the resort activities and life on Phu Quoc island along with deeply understanding of guests needs in order to create most personalized recommendations and unforgettable experience
Acquire professional knowledge about suggestive selling and upselling room types and resorts services such as restaurants and bars, spa, tours and transportation, other miscellaneous activities
Perform check- in, and check- out procedures following Regent Standard and Forbes Travel Guide
Understand and respect guests privacy, ensures discretion and confidentiality of guests stay and their inquires at all times. This is related to personal information and requests that do not violate resort policies and law of Vietnam
Perform any other duties that may be assigned by the management from time to time
Ensure a strict control over the room keys. Follow resort policy of safety and security while handling lost key situations
You are one of the last associates to bid guest a farewell, so you need to ensure that the experience will leave a long lasting memory by being well prepared with accurate billing and guests departure arrangements

At least 1- year of service in five- star hotel
Can work in rotated shifts
Possess the customer service- oriented mindset
Diploma or Vocational Certificate in Hospitality Skills or related field
Fluent in English is a must
Can speak Korean
Able to use Opera or other Hotel Management Systems

Healthcare insurance for personnel for at least 6 service months and for the family after working 2 years
Accommodation, uniforms, transportation, and meals are provided
Appealing remuneration including service charge as revenue (100% salary and service charge during probation period)
International working environment
Relocation, repatriation and home leave allowance
Rest and relaxation: 2 million per 3 service months
Insurance as labor law
14 annual leave, 2 days off per week
7 accident insurance
Language allowance (for foreign languages, apart for English)
Other benefits will be discussed during the interview

Cập nhật gần nhất lúc: 2026-07-18 18:20:04