Receptionist / Nhân viên lễ tân (Ưu tiên Nam)

RESPONSIBILITIES AND DUTIES
Pre- registration
• Prepare list of arrival including: guest’s profile, room assigned, and special request if any.
• Check room assigned status and update into the system
• Review operation logbook and follow up with on- going tasks.
Check- in Process
• Double check the assigned room status and escort guest to room with luggage.
• Confirm the completed reservation in the system and handle any incidents occurred.
• Greeting guest and execute the registration process up to the hotel’s standard
During Guest Stay
• Receive and handle guest requests properly with relevant departments
ADMINISTRATIVE & GENERAL RESPONSIBILITIES
• Be proactive in self- setting specific goals to develop in professional career.
• Perform other administrative documentation as requested
• Update operation logbook regularly in work shift, handover to the other shift for follow up
• Assemble reports/records/checklist related to the department operation.

• Communication, upselling, guest relation skills
• Degree of Hospitality Management or equivalent. Fluent communication in English and/or other language is preferred
• Understanding of PMS, Microsoft Office

* Attractive salary and benefit
* International, supportive working environment
* 6 days off per month

Cập nhật gần nhất lúc: 2025-10-18 12:40:02