Receptionist (Serviced Apartment)

Update occupancy & unit status details on the computer system, giving copies to authorized parties.
Carry out check- in and check – out process.
Receive tenant’s payment and issue a proper receipt
Receive all complaints / requests from tenants and forward to relevant departments or report directly to Line Manager. Keep tracking of the cases until it is resolved.
Prepare any key cards for the next day’s tenant arrivals
Perform other tasks as requested by Line Manager.
Check and register any tenant’s visitors, ensuring that the necessary details are obtained, i.e., passport, ID card, etc.
Follow up, record, read, process information within authority and keep the FO Logbook up to date daily.
Answer the telephone promptly and clearly in a courteous and friendly manner.

Graduated from college/university in related field
Have more than 6 months experience in similar role is an advantage
Able to work in shifts: Shift 1: 6am- 2pm, Shift 2: 2pm- 10pm, or Shift 3: 10pm- 6am (4 times/month)
Proficient in English, fluent communication skills

Gifts on special holidays & occasions: birthday, New year, Mid- Autumn...
Uniform, free parking
Annual health check, Additional health insurance
Clear growth and promoted opportunities
Compulsory SHUI upon full gross salary
Outing trip
13th- month salary, review 6- month KPI bonus (on business results)

Cập nhật gần nhất lúc: 2024-12-13 20:50:02