RECEPTIONIST SUPERVISOR/ SENIOR (URGENT) – GIÁM SÁT LỄ TÂN

- Relevant departmental admin tasks
- Supervise reception team in all procedures and daily task: check- in, check- out, customer service, cash flow….
- Monitor responses to all customer reviews via hotel website, fan page, email, OTAs (Agoda, Booking.com, Expedia…)
- Arrange roster for staff. Ability to train and supervise/ motivate staff
- Maintain a neat and orderly front desk and reception area
- Other tasks assigned.
- Familiar with OTA extranets
- Handling customer complaints and queries. Assure guest experience at hotel standard and build up qualified customer relation.
- Perform excellent as a senior Receptionist role, room standard assure, supervise all booking payment (cash, credit card, channel collect…)
Report directly to General Manager

- Good appearance, good attitude
- Out- going, trustworthy, caring, diligent, team harmony, willing to learn...
- At least 2 year experience of relevant position
- Fluent English. Other language is a plus
- Male/Female
- 23- 28 year old.

- Flexible working shifts
- Opportunity to growth fast domestically and internationally.
- Dynamic and friendly/ openly working environment (Gen Z)
- Young manager with open mindset
- Competitive benefit package.
- Basic salary + Meal Allowance + parking allowance + bonus, uniform...

Cập nhật gần nhất lúc: 2024-04-04 18:25:15