Prepare any key cards for the next day’s tenant arrivals
Update occupancy & unit status details on the computer system, giving copies to authorized parties.
Receive all complaints / requests from tenants and forward to relevant departments or report directly to Line Manager. Keep tracking of the cases until it is resolved.
Follow up, record, read, process information within authority and keep the FO Logbook up to date daily.
Perform other tasks as requested by Line Manager.
Carry out check- in and check – out process.
Receive tenant’s payment and issue a proper receipt
Answer the telephone promptly and clearly in a courteous and friendly manner.
Check and register any tenant’s visitors, ensuring that the necessary details are obtained, i.e., passport, ID card, etc.

Have more than 6 months experience in similar role is an advantage
Graduated from college/university in related field
Proficient in English, fluent communication skills
Able to work in shifts: Shift 1: 6am- 2pm, Shift 2: 2pm- 10pm, or Shift 3: 10pm- 6am (if required)

Clear growth and promoted opportunities
Gifts on special holidays & occasions – New years, Mid- Autumn, Birthday,...
13th salary, review and reward according to KPIs
Compulsory Insurances calculated on full gross salary

Cập nhật gần nhất lúc: 2024-07-27 19:40:02