Regional Sales Director

- Client Onboarding and Relationship Building:

Develop tailored implementation plans with internal teams to align with client goals.
Guide new clients through onboarding, ensuring smooth transitions to our products/services.
Build strong relationships with key client stakeholders to grasp objectives and challenges.
Proactively engage clients for ongoing engagement, identifying upsell opportunities and gathering feedback.

- Client Success Planning and Issue Resolution:

Collaborate internally to resolve technical, operational, or service- related matters.
Create clear success plans outlining the path to client objectives.
Address client inquiries, concerns, and issues promptly and effectively.
Define success metrics with clients, aligning our offerings to achieve their goals.

- Product Expertise and Renewals/Upsells:

Gain a deep understanding of our products to provide expert guidance.
Stay updated on product developments to inform clients about new features.
Work with the sales team to renew contracts and expand engagement.
Monitor client usage, spotting upsell chances for additional services.

- Client Advocacy and Performance Reporting:

Prepare reports and presentations showcasing client success and growth.
Provide regular client updates on usage, performance metrics, and solution value.
Share client insights with product, marketing, and relevant teams for improvements.
Advocate for client needs and preferences within the company.

Empathetic approach with a genuine desire to help clients succeed.
Strong problem- solving and conflict- resolution abilities.
Previous experience in the AEC industry is a plus
Experience with professional CRM systems (e.g. Salesforce) is a plus
Excellent communication and interpersonal skills.
Analytical mindset for understanding client data and identifying trends.
Goal- oriented with a track record of achieving customer retention targets.
Bachelor&039;s degree in Business, Marketing, or a related field (Master&039;s/MBA is a plus).
Technical Acumen: Proficiency in understanding and explaining the technical aspects of the software, such as integrations, functionalities, and customization options, to ensure clients have a comprehensive understanding of its capabilities.
Good communication skills in Vietnamese and English
Experience with Autodesk

Complementary birthday leave
Enjoy additional union benefits (birthday bonus, holiday bonus, wedding bonus, childbirth bonus)
On- the- job training and coaching
Enjoy fruits and snacks in the company (e.g., fruit day)
Take part in company events (football, badminton, swimming, music class etc.)
Enjoy fully covered team building trips with company.
Review annual salary increase 2 times/year.
Receive long service awards after 3- 5 years with up to 25 Mio VND
Annual leave 14- 18 full- paid days (14 leave days in first year and 18 annual leave days after 5 years)
External trainings for leadership, language, software training
Compulsory insurance: Social – Health- Unemployment insurance as per Labor Law
Develop your knowledge and skills in the international working environment for your future career path.
Competitive salary and additional quarterly KPI bonus
Work in a young, dynamic, and friendly environment together with supportive individuals
Special awards for outstanding performance (employee of quarter, employee of year etc.)
Enjoy additional medical care (accident, healthcare insurance, life insurance)

Cập nhật gần nhất lúc: 2023-12-10 05:55:29