Relationship Manager

● Cultivate strong working relationships with subcontractors, and partners to provide services and build trust among clients.
● Conducting a sales call, analyzing a client’s financial situation, presenting solutions,and servicing clients.
● Assist clients in optimizing their risk and control activities, including control effectiveness and optimization activities in payment gateway integration.
● Making some reports and related others which the team leader assigned. Line- up and reporting duty
● Escalate serious matters to the higher management.
● Daily checking emails from customers and answering any customer’s inquiry about services, price, promotion, and other necessary works.
● Report directly to the Lead Relationship Manager.
● Support for foreign/overseas corporate clients.
● Monitoring and supporting customers for payment online.
● Follow the sales process and procedures as established through the customer database.
● Follow the established guidelines for maintaining client files following company compliance
● Conducting/up sales by email or telephone to current clients.

● Telesales/Marketing experience is preferable.
● At least 1+ year experience in Financial advisory, sales in the Financial field, or Banking staff.
● Knowledge of Payment Gateway is a big plus.
● A bachelor in Finance, Payment Services, or Banking.
● Having experience in customer services related to Finance/Banking, Business Services is required.

● 13th- month salary
● Competitive salary: Competency- based pay.
● Allowance based on labor law (Children&039;s Day, Mid- Autumn Festival, Wedding, Maternity).
● Tet bonus based on seniority and capacity.
● 10% salary bonus on special occasions: 30/4, 2/9, 1/1.
● Positive working environment: kindly, dynamic, and creative
● Health insurance, social insurance.
● Professional training in a probation period.

Cập nhật gần nhất lúc: 2024-06-14 10:20:03