REMOTE HOT JOBS - ServiceNow Operations Analyst

Talent Success client consulting solutions designed to meet the ever-changing market demands and business needs of their customers

• Incident Management:

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  • Proficiency in developing business rules for incident management processes.
  
  
  • Experience in making form adjustments to enhance incident handling efficiency.
  
  
  • Ability to integrate email systems with ServiceNow for streamlined incident communication.
  
  
  • Familiarity with tool integration, potentially including connectors for ServiceNow to ServiceNow (SN-SN) or ServiceNow to T-systems (SNT-systems), subject to further specification.
  
  
  
  

• Problem Management:

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  • Competence in developing business rules for problem management processes.
  
  
  • Skill in making form adjustments to improve problem resolution workflows.
  
  
  
  

• Knowledge Management:

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  • Proficiency in developing business rules for knowledge management processes.
  
  
  • Ability to design and implement approval workflows for knowledge articles.
  
  
  
  

Remote working, offer NET salary

• Good Offer

Cập nhật gần nhất lúc: 2024-07-03 09:25:03