Remote Operations & Support Specialist (Tourism Industry)

Seeking a Forward- Thinking Professional to Automate and Innovate in Tourism (Remote, Vietnam)
If you&039;re a mid- career professional ready to build your future, especially with a keen interest in how AI can revolutionize classic business models, we encourage you to explore the roles below. We believe your unique perspective on automation can bring significant value to our team.
Are you a proactive and detail- oriented individual in Vietnam, passionate about leveraging technology to streamline processes and drive efficiency? Do you envision an "AI army" transforming traditional business operations? If so, we&039;re looking for someone like you to join our rapidly expanding travel company.
We are a leading tour agency undergoing regional expansion, and we&039;re excited to offer multiple remote opportunities for talented Vietnamese professionals. We value innovation, a drive for continuous learning, and individuals who are eager to apply new technologies, particularly in AI and automation, to optimize workflows and enhance performance.
Open Positions (Based in Vietnam, Reporting Remotely):
Here are the roles we&039;re currently hiring for. If you have a passion for applying new technologies to old- style businesses, highlight that in your application!
Product Planner

Research and develop compelling travel itineraries (group and FIT).
Work closely with marketing and sales teams.
Maintain cost sheets, product databases, and assist in pricing.
Coordinate with DMCs and suppliers to build attractive travel packages.
Requirement: 1+ year in travel/tourism planning, strong Excel & research skills. Bonus points if you have ideas on how to automate data handling or research for product development!

Vendor Management Specialist

Maintain vendor databases and generate reports.
Requirement: 1–2 years in vendor/supplier or procurement roles (preferably travel- related). Your analytical skills here could be key in identifying automation opportunities for tracking and reporting.
Source and negotiate with travel vendors and DMCs.
Track pricing, contracts, and supplier performance.

Social Media Manager

Plan, create, and manage engaging content for TikTok, Instagram, and Facebook.
Requirement: 2+ years in content or social media management, with a creative eye and love for travel. We&039;re particularly interested in candidates who can explore AI tools for content creation, scheduling, or performance analysis.
Analyze metrics and refine digital strategies.
Grow audience and engagement for travel- related posts.

Marketing Executive (Including Website Content Updates)

Support marketing campaigns across email, social media, and online platforms.
Research trends, write content, and coordinate promotions.
Update website content regularly — new tours, pricing, banners, travel blogs.
Coordinate with designers or web developers when needed.
Requirement: 1–2 years in marketing or content creation. Familiarity with CMS tools (WordPress, Shopify, or similar) is a plus. Basic HTML knowledge is a bonus but not required. Your interest in automation could be a game- changer here, especially for content updates and campaign management.
Assist in creating brochures, EDMs, ads, and promotional copy.

Admin & Data Entry Support

Support ad- hoc administrative tasks for the remote team.
Requirement: Detail- oriented, basic Excel/Google Sheets proficiency. This role is perfect for someone eager to identify and implement automation solutions for repetitive data tasks!
Maintain accurate records for products and vendors.
Upload tour packages into systems and websites.

Accounts Executive

Handle day- to- day bookkeeping and maintain proper accounting records.
Assist in monthly closing and preparation of financial reports.
Support GST submissions, staff claims, and travel- related payments.
Requirement: 3–4 years of accounting experience. Diploma/Degree in Accounting or Finance. Proficient in Microsoft Excel and XERO accounting software. Able to work independently with attention to detail. If you have experience or ideas on how AI/automation can enhance financial reporting or reconciliation, we want to hear about it.
Manage accounts payable/receivable, invoicing, and bank reconciliations.
Work closely with internal teams to ensure compliance and timely reporting.

We are seeking dedicated and adaptable professionals who meet the following general qualifications:

Work Ethic & Soft Skills:Proactive & Self- Motivated: Ability to work independently, manage time effectively, and take initiative in a remote setting.Detail- Oriented: Meticulous attention to detail to ensure accuracy in tasks.Strong Communication: Clear, concise, and professional communication skills, both written and verbal, for remote collaboration.Problem- Solving: Resourceful and capable of addressing challenges independently.Adaptability: Eager to learn, open to new ideas, and able to adapt to evolving processes and technologies.Collaboration: While remote, ability to work effectively as part of a virtual team.
Location: Must be based in Vietnam and eligible to work remotely.
Experience: Relevant professional experience (1- 4 years, depending on the specific role) within a dynamic work environment. Experience in the tourism, hospitality, or service industry is a strong plus.
Technical Aptitude:Comfortable and proficient with common office software (e.g., Microsoft Office Suite, Google Workspace- especially Excel/Google Sheets).Strong internet connectivity and a suitable home office setup for remote work.Enthusiasm for learning and adopting new technologies, particularly in areas of AI and automation to enhance productivity.
Language Proficiency: Excellent command of English (both written and verbal) for effective communication with international teams and partners.

Additional Considerations (especially relevant to your profile):

Familiarity with digital collaboration tools (e.g., Slack, Asana, Zoom, Trello, Notion) is often beneficial for remote roles.
For roles involving data, content, or administrative tasks, a keen interest in identifying opportunities for automation and efficiency improvements (your "AI army" vision!) would be highly valued.

Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2025-07-03 23:55:02