Renewal Sales Specialist

Forecasting trends and suggestions on how those trends can enhance retention rates
Positioning services and escalating pain points to the Sales and Customer
Success team
Refining renewal strategies that proactively engage a client in chopping the churn rates
Augmenting the upsell and cross- sell opportunities
Managing the different facets of service and support renewals
Bridging between Sales, Technology partners and management team as appropriate.
Working with the technical /Presales and Product teams to receive feedback on the growing requirements of a customer
Meeting the desired goals and establishing metrics
Contacting partner / clients directly to negotiate terms and conditions and render renewal contracts
Preparing the renewal notification, quotations, invoices, and close the orders on time.

Having 5+ years of experience in the fields of direct account sales or renewals – or in the B2B SaaS industry is a must.
Ability to operate under strict deadlines and know how to prioritize the assigned tasks.
Excellent proficiency with Microsoft Office applications and ability to learn new tools/systems
Having a strong customer focus and a can do attitude is crucial to be successful.
Minimum Bachelor’s degree in a related field with strong analytical background.
Work across various internal organizations such as Sales/Pre Sales/Delivery and be collaborative to get things done.
Excellent spoken and written communication skills in English, and other languages in South East Asia countries will be preferred. Japanese fluency would be an added benefit.

Social insurance based on full salary.
Salary will be based on agreement, with full salary during probation.
Twice- yearly bonuses and annual salary review.
Regular health check- ups.
Language allowance up to 3mil/month
Health care insurance coverage for staff and family.
15 days of paid leave plus 1.5 additional paid leave on Company Day.

Cập nhật gần nhất lúc: 2024-11-28 13:05:02