Reservation Agent (Nhân Viên Đặt Phòng)

Answer questions regarding rooms, facilities, rates, and events
Advise customers regarding ongoing promotions or available upgrades that may enhance their experience
Accurately record customer information and charge credit cards upon successful reservations
Respond to emails with reservation information, confirmations, and additional details
Answer phones and assist customers in making, altering, or canceling reservations

Excellent phone etiquette and verbal communication skills
Strong computer proficiency and email communication skills
Strong English proficiency
Attention to detail and the ability to resolve customer issues

You will be working in an international hotel in the most bustling and modernized center of Ho Chi Minh City with attractive salary and benefits:
- Meal allowance and parking allowance
- 13th Salary bonus, according to year- end business outcome
- Stylistic uniform is provided and washed by the hotel.
- Variety changes to be promoted to higher positions
- Social insurance package is paid at 100% salary
- Competitive salary
- Attractive monthly service fee bonus (service charge)
- You will have 1 day off on your birthday and a gift from the hotel.
- 1 to 2 day off/ week, 12 annual leave days/year

Cập nhật gần nhất lúc: 2024-04-03 12:04:02