Reservation Agent/ Nhân viên đặt phòng

- Undertake any other duties arising as directed by Reservation Manager.
- Monitor and ensure that all guest information is input into the system accurately, completely and promptly.
- Ensure that all emails are answered within 24 hours
- Apply sales techniques to maximize revenue and inputting and accessing data in reservation system.
- Well acknowledge of products, facilities, resort activities, special promotions and rate.
- Knows availability of room type and rate and explaining guarantee, special rate, and cancellation policies to callers.
- Processing all reservation requests, changes, and cancellations received by phone, fax, or mail and identifying guest reservation needs and appropriate room type.

- Fluency in English
- Minimum 1- 2 years of experience in a similar position.

- Annual health check / Khám sức khỏe định kỳ hàng năm
- Service charges / Phí phục vụ
- Public holidays allowance / Thưởng lễ
- Annual leave / year / Nghỉ phép năm
- Birthday leave / Nghỉ ngày sinh nhật
- Accident insurance / Bảo hiểm tai nạn
- 13th month salary / Lương tháng 13
- Yearly bonus / Thưởng hàng năm

Cập nhật gần nhất lúc: 2024-04-03 12:21:02