Reservation and Customer Services Executive (Aviation Services)

Reservation and space control

Coordinate with related parties for import cargo
Make flight report
Receiving booking request, checking space (direct/ transit) and rate (if any), booking on system and sending confirmation to customers
Update shipment status to agent
Loading plan responsibility
AWB stock management

Customer Service

Coordinate with related parties for import cargo
Checking docs agent
Tracing and investigating with related station when receiving claim damage/ missing cargo from customers; giving feedback to customers and opening feedback file.
Load factor report
Coordination with airport team for irregular cases to communicate and support customers.

Excellent communication skills
An ability to work under pressure
At least 1 years of relevant work experience preferred
An ability to work within a team
Experience in aviation is desired

Cập nhật gần nhất lúc: 2022-05-27 15:02:04