Reservation Manager

• Track and establish pick up trends, occupancy history and market segment development to facilitate forecasting
• Manage Hotel Bank and GDS close out/opening- up dates, if applicable
• Ensure all Groups are contracted
• Monitor and evaluate contemporary sales and marketing initiatives and trends
• Complete end of month sales report
• Collate, maintain and distribute relevant information and data obtained from both existing sources (consultants, economic forecasters) and external sources
• Track sales programs/promotions/advertising and provide feedback as necessary to relevant departments
• Conduct market research and analysis
• Record and analyze guest questionnaires on a monthly basis
• Track and create market codes
• Prepare weekly sales strategy reports
• Ensure accuracy of guest history and client profiles in Data Base
• Monitor the daily operations of reservations
• Monitor front office tracking of guest history data
• Develop and conduct rooms based on marketing activities
• Create and maintain allotments with providing allotment materialization report to be present annually.
• Control rooms inventory including allocation and reservations to areas of maximum yield and black out dates

• 3 years of guest service / hotel experience with one year in a management capacity, or an equivalent combination of education and experience.
• Type and level of experience required may vary slightly based on size and complexity of operation
• Bachelor’s degree in Hotel Administration, Business Administration or equivalent

- 13th salary;
- Social Insurance contribution on full salary;
- Discount for all services of Accor
- Free ticket for entertainment in Bana Hills, Asia park...;
- Negotiable salary;
- Seniority bonus
- Periodic health checking; Sun Care Insurance;

Cập nhật gần nhất lúc: 2024-08-10 18:05:02