Reservation Officer | Nhân viên đặt phòng

Handles all reservation correspondence and inquiries quickly, efficiently and accurately.
Directs and coordinates subordinate reservation staff to ensure that day to day operational matters are handled on time.
3 Ensures that all reservation details are accurately entered into the computer in a timely manner.
Monitors and controls the hotel overbooking status ensuring it remains within the predetermined levels.
Regularly updates the database ensuring the accuracy of data.
Ensures that contract rates and allotments in the computer are up- to- date and current.
Monitors the hotel room inventory, maximizing the yield.
8 Organizes and maintains trace and filing system for all reservations.
Ensures all departmental reports are produced accurately and punctually and distributed to the relevant departments.
Maximizes the room revenue of the hotel by up selling all hotel products and services.

Bachelor Degree in any field.
Minimum 1 year of experience in a similar position preferably in the hospitality business.
Able to work under pressure.
Proficiency in English and computer literate.

As Company&039;s policy.

Cập nhật gần nhất lúc: 2024-06-06 09:25:02