Reservation Trainee - Thực tập sinh Bộ phận đặt phòng

Ensure special handling of repeats guest and very VIP guest.
Ensures that proper telephone manners are maintained at all times
Revenue Manager
Working closely with the manager or assigned staff member, and completing all allocated tasks
Follow up reservation booked daily, arrival report daily.
correspondence file.
Follows up tentative bookings and update reservation status
agents, and referral networks made through various communication
Observing and carrying out reservation process requests from guests, travel
Responsible for recording Company/Travel Agent Rates both in system and
Responsible for ensuring that all duties are carried out in accordance with
brand standards and legal requirements
well as the available packages to quote accommodation rate for public guest.
platforms
Know the types of rooms the property has, their locations and layouts, as
Coordinates group reservations activity with the Sales Department and
Support assisting Front Office on daily room assignment

Support all activities related to Reservation Department

Allowance VND 500.000/month (minimum 3 months internship)
Buffet voucher for 2 people in restaurant (minimum 3 months internship)
Duty meal & Uniform provided by hotel
On – the – job training
05 working days & 02 day- off per week
Opportunity to become official associate after internship
Certificate after internship

Cập nhật gần nhất lúc: 2024-07-30 23:50:05