Reservation Trainee - Thực tập sinh Đặt phòng

To inform immediately related department of any last minute VIP’s, Suite Bookings, same day transportation or any unusual information concerning the expected arrivals for further action.
To ensure that all Travel Agent and Corporate Companies Rate are strictly confidential.
To ensure all reservations queries are replies within 24hours.
To inform the Revenue Manager/Front Office Manager of any cancellation of room bookings as a result of guest dissatisfaction with services and facilities.
To ensure that all Correspondence and Billing Letter is filled under date / month / year sequence or in alphabetical order.
To implement an effective filling system for different types of correspondences daily.
To take down reservations by phone, fax or any other form of communications and make the reservations or amendments according to the Reservations Procedure.
To follow- up on Billing Letters and send out Confirmation Slip when required during 24 hours.

Good- to- excellent English communication skill
Team- oriented, Hard- working, Well- organized

Local and international training course
05 working days | 02 days- off per week
Free motorbike parking
Staff duty meal & uniform are provided by Hotel

Cập nhật gần nhất lúc: 2024-08-26 14:45:02