Reservations and Revenue Manager Handwritten and Ibis Phú Yên

Monitor and report results of any incentive programs in place; responsible to make sure integrity of the program is maintained, and that all requirements are followed
Run reports as required by Hotel and company standards; or other direct report, to maintain, make change in the Reservation/Property Management/Revenue Management system (if applicable) at property level as required
Monitors and analyses room’s inventory utilising Reservation & Revenue Management systems and structure and proposes actions in order to optimize revenues
Drives the Accor revenue management culture and ensures complaiance with all policies and procedures beyond the departmental boarders by continues training & auditing
Develop and maintain the department schedule whereby there is appropriate coverage to handle reservation calls, minimising loss of calls, and ensuring a high level of conversion into bookings
Ensures Accor strategies and structure are met at all times.
Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
Monitors input of data with particular attention to rate controls and status options.
Set and amend selling strategies across all channels, and segments as directed by the direct report as applicable per property level
Ensures that all promotions / packages are properly loaded in all applicable systems
Maximizes the usage of up selling and assist in up selling techniques
Ensures that rate parity is maintained across all distribution channels thus allowing maximum flexibility to capture all market buying patterns.
Monitors competitive environment including pricing and strategies of competition as well as external variables such as city pressure and special events.
Ensures that all promotions / packages are properly loaded in all applicable systems.
Prepares and analyses daily, weekly and monthly reports as per company standards.
Maintains efficiently all revenue management related 3rd party systems and extranets
Communicates controls and selling strategies with all concerned and ensure strict adherence
Overlooking the departmental operation by mentoring the Reservation and Revenue Team
Assists in recruitment of new reservation staff

Good problem- solving abilities
Understanding the Business
Planning for Business
Computer literacy and previous experience with Opera is a must
You should ideally have a degree in the hospitality field with previous experience in a similar role for minimum two years within the Reservations / Revenue Department of a hotel.
Strong organization skills, multi- task oriented and good time management
Excellent written and verbal English communication skills and strong interpersonal and negotiation skills are essential.
Teambuilding

Attractive benefits and competitive salary. Detail will be discussed upon interview.

Cập nhật gần nhất lúc: 2024-08-15 01:00:02