Reservations Executive (Inbound travel)

Job Description
The Reservations Executive (RE) is an integral part of the Operations team at JD Tours. At the core of our work is making our clients fall in love with our efficiency, organization, and punctuality and going above and beyond to ensure clients have the best experience while in Vietnam. The RE has an excellent relationship with our local partners in Vietnam and can work independently to ensure itineraries are operated correctly.
Key Responsibilities:
· Other specific assigned tasks by Operations Manager and GM.
· Finalize all reservations to hotels, cruises, ticketing teams, and operation teams for Series bookings.
· Support the ticketing team when needed.
· Provide booking confirmation details, also help with changing or cancelling if any.
· Work closely with the operations and accounting teams.
· Assist Operations Manager to answer emails from agents, agent’s supporting team, optional tour rates, and private tour rates (all prices are available)
· Assist the Operations Manager in asking for ad hoc rates, and contract rates with the hotels and suppliers for agent quotations.

What we’re looking for:
· At least 2- 3 year experience in a similar position
· Open to learn new systems
· Vietnamese National
· Excellent English communication skills, writing in particular
· Bachelor degree, preferably in Tourism, Business or Communications
· Positive attitude and sincere desire to learn on the job
· Hard working and accountable
What we offer:
· Annual discretionary bonus
· 12 days per year, 15 days after working 3 years at JD Tours
· Salary range between negotiable depending on experience and probation period performance
· 2- month probation
· Career advancement opportunities in the JD Tours organization
· Full time role

Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Phụ cấp thâm niên, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-10-29 16:40:02