Reservations Supervisor | Giám Sát Đặt Phòng

- Accomodation, meals, daily shuttle bus from Quy Nhon as well as other benefits are available
- Conducts training for Reservations staff in accordance with hotel guidelines.
- Responsible for following up on all guests requests. Ensure response for all guest’s request within 24 hours of the receipt.
- Monitors performance of staff on a regular basis and assist Revenue Manager to prepare performance reviews as per hotel standards
- Assist Revenue Manager to control hotel availability and allotment to maximize hotel revenue.
- Training & development opportunities in an international resort environment
- Assist Revenue Manager for the forecasting of rooms occupancy, preparing relevant reports on projected revenues.
- Follow up GIT booking, tentative booking, waiting list, …
- Assist in maintaining a close working relationship with all Department of the Hotel
- Report immediately to Revenue Manager if any booking released, cancelled or modified which affect the Occupancy or Revenue Forecasting
- Competitive salary & benefits

- Professional qualifications: University degree in related major
- Have at least 03 years of working experience in a similar position.
- Foreign languages: Fluent in English

Cập nhật gần nhất lúc: 2023-12-07 22:25:33