Resort Experience Coordinator

The Resort’s Experience Coordinator is an integral part of the guest experience, conducting nature tours, developing nature- related guest programs and educating on the importance of conservation. They will also work on environmental and sustainability projects as assigned.
The position is also responsible to develop and deliver other types of guest experiences such as design tours and tours to Hoi An. They will support the marketing department in providing site inspections
Duties
• To assist in building the Resort&039;s reputation as a steward of the Son Tra Peninsula
• To organise tours and enrichment programmes for guests (including children) to build understanding of environmental stewardship, wildlife conservation, and anti- poaching, as well as tours focused on other topics such as design and destination experiences
• To support educational programmes for front- line staff, management, and vendors to safeguard the Resort&039;s biodiversity
• To understand the scope of Resort operations and lead or contribute to environmental or sustainability initiatives

Job Requirements
• Ability to plan, research, develop and deliver guest programming and experiences
• Demonstrated interpersonal skills- working with the public, as part of a team, and with people from other cultures
• Organised, articulate and enthusiastic
• Interest in nature and environmental concerns
• Teaching or training skills- such as giving tours, running workshops, speech- making and presenting in public
• Excellent spoken and written English; additional languages preferred
• Ability to carry out detailed work accurately and methodically
Qualifications
• Hospitality or customer service experience
• University degree, Bachelor’s level
• Tour guide qualification (Domestic/International)

HealthCare insurances for loyalty team members
Annual leave from 14 days, 2 days off per week
100% salary & service charge in 2 months of probation
Mandatory insurances in accordance with Vietnamese Law
Accidental insurance 24/24
Other benefits as per the company/ IHG policies
Provided uniform, duty meal and transportation
Shared accommodation (applied for non Danang residents)
IHG brand standard training

Cập nhật gần nhất lúc: 2024-04-03 18:45:33