Restaurant Manager (Mandarin Speaking Or Korean Speaking) - Quản Lý Nhà Hàng

- You always follow up on guest issues as part of the service recovery process and review steps taken afterward to continuously improve the operation
- Look for opportunities to positively surprise guests, through small or large gestures and acts of kindness
- You coach the team in tailoring service processes, aiming to make each visit to the Rice Market as memorable and unique as possible
- You ensure your colleagues are driving excellence in the IHG Our Values and Regent Brand Orientation
- You connect with guests by engaging them through meaningful interaction, resulting in positive and long- lasting guest relations
- You are responsible to connect all colleagues in order to build the whole team together and work collaboratively
- You are empowered to be generous with guests and you know how and when to curate decadent moments
- You have the knowledge to solve problems on the spot and take immediate service recovery actions if necessary
- You have professional knowledge about suggestive selling and upselling techniques, while also possessing the ability to transfer this knowledge to the rest of the team
* Benefits:
- 24/7 accident insurance
- At least 14 annual leave, 2 days off per week
- Service charge as revenue
- Other
- International working environment, join courses of IHG Group
- Rest and relaxation, Home leave allowance
- Insurance as labor law
- Contract 2 years included probation period
- Accommodation, uniform, transportation, and meals are provided
- Competitive salary
- Relocation, repatriation allowance
- Healthcare insurance for personal at least 6 months and for the family after working 2 years

- Relevant experience or similar supervisory role, or an equivalent combination of education and work- related experience
- Bachelor’s degree or Diploma in Hospitality Management or relevant fields.
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with
customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Proficient in the use of Microsoft Office
- Proficient in English
- Appropriate communication skills in Mandarin or Korean
- Problem solving, analytical, reasoning, motivating, organizational and training abilities.

Cập nhật gần nhất lúc: 2024-04-03 11:44:48