Restaurant Manager

Estimate future needs for goods, kitchen utensils and cleaning products
Deliver superior service and maximize customer satisfaction
Appraise staff performance and provide feedback to improve productivity
Control operational costs and identify measures to cut waste
Promote the brand in the local community through word- of- mouth and restaurant events
Create detailed reports on weekly, monthly and annual revenues and expenses
Respond efficiently and accurately to customer complaints
Organize and supervise shifts
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Train new and current employees on proper customer service practices
Regularly review product quality and research new vendors
Coordinate daily Front of the House and Back of the House restaurant operations
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Implement policies and protocols that will maintain future restaurant operations

Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Acute financial management skills
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
BSc degree in Business Administration; hospitality management or culinary schooling is a plus
Strong leadership, motivational and people skills
Familiarity with restaurant management software, like OpenTable and PeachWorks
Proven customer service experience as a manager

- Working with expat environment;
- Competitive salary package;
- 12- 18 days of Annual Leave depends on level;
- Uniform Laundry by the Company;
- Health Care and/or Accident Insurance;
- Daily meals, Officer Check, privileges of using Hotel services,...;
- Others attractive benefits,....;

Cập nhật gần nhất lúc: 2024-04-12 16:10:25