Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of work areas throughout the day, practicing clean- as- you- go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Communicate information to manager/supervisor by documenting pertinent information in appropriate department.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects).
Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
Speak with others using clear and professional language.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand- eye coordination. Move through narrow, confined, or elevated spaces.
Complete work orders for maintenance repairs and submit to appropriate department or contact directly for urgent repairs. Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident.
