Retail Operation Manager (Franchise Store)

- Identify and explore growth and expansion opportunities for profitable Retail coverage and enhanced service delivery.
- Ensure maintenance of detailed customer database and carry out ongoing customer trend analysis to support retail sales strategies.
- Proactively identify and advise senior management on potential revenue streams and customer needs in order to maximize revenue for the organization.
- Manage the conduct of periodic sales reviews to determine sales potential of the various outlets as input into the sales targeting process.
- Analyze the performance of retail system and new concepts to inform ongoing and future strategies.
- Work cross- functionally with our Marketing, Sales, Operations, Supply Chain, Product, Finance and Analytics teams to drive growth.
- Facilitate tactical intervention activities, operational plans and programs to boost organic revenue growth and realization of Sales targets in the experience centers (i.e. promos, communications support, network enhancement, visibility awareness etc.)
- Manage the retail strategy and operations team, setting clear goals and motivating strong performance.
- Create and present monthly reports to present insights to BOD to assess performance of retail business
- Monitor closely in business intelligence (BI) to drive performance from various main categories to SKU level. Work closely with marketing and purchasing team to influence forecast demand and ensure consistent supply
- Ensure consistent and qualitative service delivery to the customers.

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Cập nhật gần nhất lúc: 2025-10-08 04:15:03