Retail Operation Manager (HCM/HN)

Job brief:
A Retail Operation Manager is responsible for managing a retail store, which includes overseeing sales, staff and inventory. Retail Operation Managers have the following duties and responsibilities:
Sales Management
- Manage the store performance to achieve target of sales and all KPIs related to sales
- Monitor sales target by monthly, quarterly and annually
- Project management of new store openings, store fit outs and launches in line with pre- agreed budgets
- Analyze sales and do the action plan and ensure team is well communicated
- Coordinate and support company activities to drive sales target achievement
- Communicate goals, sales plans, and sales results to employees in the field
Store general administration
- Manages all store operational issues, to include store housekeeping, store administrative duties, physical inventories and price changes etc
- Plan, manage, and store arrangement for the promotion by follow promotion guideline.
- Check and maintain working standards follow by Operations manual
- Ensures all property, facilities and equipments are in good condition and well maintained
Peolple mamagement
- Prepare and monitor subordinates&039; work on the document in accordance with Operations Procedure/Guidelines, such as sales recording, money depositing, goods ordering/ receiving /returning and writing off
- Review the principles and practices of the Operation manual, ensuring that all staffs are able to follow correctly
- Complete store operational requirements by scheduling and assigning employees; following up on work results
Analyze store operating profit (Store operating profit)
- Make a specific action plan6. Maintain Store & Merchandise standard
- Analyze performance from Store operating profit report with superiors
- Other jobs as required by superiors.

Skills and Experience required:
Skills & Knowledge:

The ability to plan and prioritise workloads and delegate accordingly
Degree in Business, Operations Management or related file
The ability to multi- task and work under pressure
Good standard of numerical skills.
Have 10 years of management
Relevant experience in similar role

Person Specification:

Proactive and able to lead a team to achieve results.
Thrives off a busy and dynamic environment.
The ability to manage, motivate and inspire others.
Customer service excellence
Adaptable and flexible to change
A flexible approach to working hours, including weekend working
Display a positive and proactive approach to lead change.
Passionate, enthusiastic & driven.
Strong communicator verbally and written skills.
Working within a team

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-06-06 15:40:03