REV - E Commerce Executive

Financial & E- commerce Performance:

Prepare regular performance reports and recommendations for management.
Manage and optimize digital marketing channels including SEO, SEM/PPC, Display, Email Marketing, Social Media, and OTA platforms.
Implement and monitor e- commerce and digital marketing activities to achieve revenue and online distribution objectives.
Analyze market trends, competitor activities, and campaign performance to identify opportunities for revenue growth.
Support the development and execution of the revenue plan and marketing plan.

Distribution & Online Channels:

Support the management of hotel distribution channels, including Brand Website, OTAs, GDS, and partner platforms.
Monitor channel performance and recommend actions to improve visibility, conversion, and cost efficiency.
Promote direct bookings through BPG and other direct booking initiatives.
Maintain strong working relationships with OTA partners and BWI.

Content Management:

Ensure hotel content, images, offers, and promotions are accurate and up to date across all online channels.
Manage content updates through Portal and other distribution systems.
Support the execution of global, regional, and hotel- level marketing campaigns.
Assist in the creation and distribution of e- newsletters and promotional communications.

Social Media & Digital Marketing:

Coordinate with media agencies and partners to manage hotel social media channels.
Respond to guest inquiries and feedback through digital channels when required.
Create engaging content and support campaign execution across social platforms.
Track campaign performance and provide insights for continuous improvement.
Monitor reviews, social media engagement, and competitor activities.

Collaboration & Guest Experience:

Work closely with Sales, Revenue, Operations, and Marketing teams to ensure consistent brand messaging and promotional activities.
Support sponsorships, photography projects, and promotional events that enhance brand awareness.
Maintain compliance with BWI brand standards across all digital touchpoints.

Ability to analyze data, interpret performance metrics, and provide actionable recommendations to improve revenue and online visibility.
Good command of written and spoken English.
Minimum 2–3 years of experience in a similar role.
Strong understanding of hotel distribution channels, including Brand Website, OTAs (Booking.com, Expedia, Agoda, etc.), and direct booking strategies.
Diploma or Bachelor’s degree in Hospitality, Tourism, or a related field.
Strong leadership, communication, and problem- solving skills.

Annual Leave: 12 days of annual leave, with 1 additional day added each year.
Employee Birthday: one paid day off and birthday gift.
Competitive salary, with staff accommodation or transportation allowance provided.
Relocation support and annual home visit benefits.
Full benefits including insurance, annual leave, and holiday bonuses.
Full salary and service charge provided during the probation period.
Working 5 days per week.

Cập nhật gần nhất lúc: 2026-07-16 10:00:04