Room Attendant

To follow up & update the status of the guest requests in the FCS system.
Take daily inventory of keys at the beginning & at the end of the shift & handover to the supervisor on duty.
To issue and collect the section / master keys to / from HSK associates and maintain the log book promptly.
Provide feedback to the Asst. Housekeeper regarding not available items which needed for daily operations
Answer calls within 3 rings and receiving call standard.
To follow up and update the room status promptly in the opera system.
To update Cadena system and roster on daily basis.
To maintain the HSK store rooms and ensure that all guest supplies are ordered & stocked in sufficient quantities to ensure a smooth operation
To attend to guest request and queries courteously and promptly.
Maintain the lost & found records & stores following the lost & found procedure.
Prepare morning and afternoon villa attendant’s work sheets with the consultation of the supervisor on duty.
Receive messages from other departments and communicate clearly to the relevant persons in the department. Record them correctly.
Maintain the cleanliness of the HSK office

- Good attitude and can work under pressure.

Receiving 100% of salary during probation time.
12 to 14 days annual leave.
Other attractive bonus policies for encouragement and motivation
22 standard working days per month.
Young and dynamic working environment.
Contribution of social insurance, health insurance and unemployment insurance based on total salary (from probation period).
Pre- opening Service Charge bonus 1 million Vietnam Dong per month.
Pre- opening allowance from 2 million Vietnam Dong to 4 million Vietnam Dong per month.
Positive career development opportunities.
Free- provided Bao Viet health and accident insurance.
Free- provided accommodation with full- equipped and modern facilities according to Banyan Group standards (Electric water heater, AC, TV, internet, cable TV).
Free training courses from basic to advance by Banyan Group Academy.

Cập nhật gần nhất lúc: 2024-03-04 11:45:34