Room Attendant / Nhân viên Buồng phòng

Planning & Organizing:

Ensure Housekeeping trolley is stocked daily in a neat and organised manner.
Maintain strong knowledge of the local area to ensure you are equipped to answer guest enquiries and provide accurate directions
Plan cleaning schedule according to the Room Status Sheet allocation.

Operations:

Monitor operating supplies and reduce spoilage, breakage and wastage.
Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.
Ensure all rooms, and public areas (including offices) of the hotel are cleaned as per the hotel standard.
Have a thorough understanding and knowledge of Rooms related service and product.
Ensure that the Place of Work and surrounding area is kept clean and organized at all times.
To have a complete understanding of and to adhere to Mövenpick Hotels & Resorts policy relating to Fire, Hygiene, Health and Safety.
Handle guest complaints by listening and taking notes then report to Supervisors.
Have thorough knowledge of the layout of the guest rooms and corridors, and all HK storage spaces with what they hold.

Ability to work effectively and contribute in a team
Experience preferred
Careful, responsible, and positive attitude
Customer service communication

Benefit:
• Shuttle bus service for candidates in Nha Trang and fuel allowance for those in Cam Ranh and Cam Lam
• Top- tier service charge and 100% salary during the probation period.
• 24/7 insurance coverage from the first day of probation.
• Full benefits under labor laws.
• Provide dormitory accommodation and meals for candidates from other province.
• Negotiable during the interview (competitive salary and service charge based on experience and ability).

Cập nhật gần nhất lúc: 2025-07-07 11:15:02