Room Supervisor - Giám sát Buồng phòng

• To provide a courteous and professional service at all times.
• To understand and strictly adhere to the hotel’s policy on fire, hygiene, Health and safety and to handle all equipment, utensils and uniforms with care
• Ensure guest feedback is solicited during and following their stay with us
• To attend and contribute to all staff meetings and other related activities.
• Up sell laundry services
• To understand and strictly adhere to the rules and regulations established in the Employees Handbook.
• Ensure that all room types are consistent with rates and descriptions
• To undertake any other reasonable tasks and secondary duties as set by Management
• Assist with the monthly inventory of housekeeping products and equipment
• Keep yourself up to date with the latest hospitality trends
• Ensure all public areas including toilets, bars, restaurants are kept clean and tidy
• Ensure mini bars are checked during daily servicing of rooms
• Ensure all amenities are set up in all rooms
• To participate in the daily briefing with the HK Manager
• To maintain a high standard of personal appearance and hygiene at all times.
• Attend training as set by the resort management team
• Reports for work on time wearing a clean and tidy uniform and neatly groomed per the resort standards
• Ensure all guest rooms are ready and clean for each guest checking in
• To maintain a good rapport and working relationship with staff of all other departments.

At least Vocational diploma in any field
Good in driving results and people management and development
Proficiency in English
At least 2 year experience in housekeeping supervisory level
Good in inter- personality and supervisory skill

Competitive Salary and Benefit Package
Internal Career Advancement
International Working Environment
Training Opportunities within The Ascott Group

Cập nhật gần nhất lúc: 2024-03-19 05:05:15