Job overview
• Assist to handle the administrative functions of the Rooms Division to ensure accurate and timely processing of time sensitive and confidential documents as well as the completion of tasks as assigned
Duties and responsibilities
Financial returns:
• Be responsible for keeping our property safe and secure, to participate in any resort activity relating to Fire Life safety
• Keeping stock of stationery needed for the department.
• Understanding the department’s and resort’s products
• Endeavouring to show goodwill and responsibility relating to work ethic, while creating a good atmosphere and strong relations with other fellow workers.
• Be responsible for the resort’s efficiency on key products such as assets/energy/water/chemicals and propose relevant ideas to management to create savings through these metrics.
People:
• Participate all training assigned by Director of Operations including English training and job skills training.
• Monitoring all kind of leave for all team members (annual leaves, sick leave…etc…).
• Internal communication between all departments within the Operations
• Following up with the assignments from Director of Operations
• Trains and help colleagues on the job
• Perform/behave as per IHG Winning Ways to other colleagues (within Rooms Division and toward other Head of Departments)
• Monitoring all kind of paperwork relevant to team member’s benefits
Responsible business:
• Keeping confidential all information related to the company
• Co- ordinate special projects as required
• Understand IHG Brand Standard related to your department
• Be responsible in keeping our property safe and secure
• Recommended changes to these standards
• Be responsible in protecting the environment such as the trees, the sea, and endangered species.
• Keeping the working place clean and tidy
• Observing resort rules and regulations.
• Directly reporting to Director of Operations regarding administration / personnel matters occur in the division. Generally, Room Division Executive’s responsibilities include the tasks as follows:
Follow up paper work from other department within Rooms Division when needed
Co- ordinate with other Head of Departments in Rooms Division to ensure smoothly process, submitting the completed task, paperwork as per given deadline
Managing filing of the office.
Provide clerical support to Rooms Division when needed
Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment
Performance reviews, associate record keeping
Placing roster / scheduling time attendants/ manning and making attendant reports for all team members for salary calculation purpose.
Assist in the preparation of input sheets for daily processing including missing reports, vacation requests, the weekly schedule and personal requests for time away
Making weekly, monthly reports such as Time Attendance report, Monthly Taxi Card report, …
Maintain proper receiving and match invoices with purchase orders while scanning and matching them through the accounts payable process
Perform any other duties, which may be assigned by the Operations Management from time to time.
