Russian Guest Relations Agent

As Russian Guest Relations Agent, we rely on you to
• Maintain comprehensive knowledge of all room types to optimize sales and guest satisfaction
• Assist Russian guests throughout their stay, with special attention to VIP arrivals, in- house services, and departures
• Promote hotel services, facilities, daily banquet events, and F&B outlets with accurate operation times
• Deliver personalized, courteous service to exceed guest expectations and create memorable experiences

We are looking for someone who
• Has knowledge of English or other languages as an advantage
• Demonstrates exceptional customer service skills with ability to adapt to various situations
• Communicates naturally, politely, and professionally with guests
• Is fluent in Russian
• Has experience in hospitality, tourism, or resort settings

Dynamic environment and potential development, training and promotion opportunities.
- Social insurance regime: 100%
- Office Position: 02 days off/week (9 working hours/day)
- Operation Position: 1.5 days off/week.
- Receive 100% service fee during probation period.
- Other welfare policies according to the Company&039;s regulations.
- Support for gasoline/shuttle

Cập nhật gần nhất lúc: 2025-05-10 15:10:03