Sale Supervisor (Giám Sát Kinh Doanh)

Sales operation planning, management and monitoring:

Ensure all the audit requirements are met and follows the policies laid down by the company
Delivery the sales targets
Maintain of low attrition rate for agents and team leaders
Agents and team leaders to be fully equipped, trained along with regular coaching to ensure they are able to do their job and perform as per company standards
Manage tele sales agents, field sales agent through team leaders
Ensure the changes in the policies are communicated in time to staff

People development, training and motivation:

Implementation of any process which helps improves process efficiency
Termination of agents on account of non- performance / disciplinary issues
Recruitment of agents

Problem Complexity:

Satisfactory Audit ratings and visit memo’s
Daily & monthly productivity MIS reflecting the calling & conversion metrics
Monthly Attrition MIS
Updated training deck to be maintained, daily feedback and coaching diary to be maintained. Finally result to show the effectiveness.
Daily & monthly originations of loans/insurance policies
Routine Problem – Agent not reporting to work, non- adherence of the process by an agent / team leader
Non routine – Non- cooperation by team leaders, agents on a certain policy/process of the company to adhere to the changed policy, non- delivery of targets, reduction of no of seats Performance measures

Qualification: Candidate must possess at least a Bachelor Degree
Work Experience:

Minimum 3- 5 years of experience in related field managing teams, preference to be given to candidates who have experience in sales & distribution in banking/finance companies.
Preferably Managers specializing in Sales – Tele sales/Telemarketing or equivalent

Knowledge: Should have basic knowledge of the financial/insurance products.
Skills

Good communication skills
Good team player & fast learner
Excellent MS- Office skills
Good command over English.

Attitude

Positive thinking
Trust- worthy
Proactive

Premium personal healthcare insurance for all employees and spouse and/or children
14 – 20 days annual leave, 3 days of sick leave with pay
Attractive KPI Bonus (monthly or yearly) and 13th month salary

Woking location:

VNPT Building, 271 Nguyen Van Linh Street, Vinh Trung Ward, Thanh Khe District, Da Nang City
Tam Kỳ, Quảng Nam, Việt Nam
Khánh Hòa, Vietnam

Cập nhật gần nhất lúc: 2025-09-12 09:55:03