Working time: Mon- Fri (8AM- 5PM, lunch break: 12PM- 1PM).
Are you passionate about client success and building long- term business relationships? Do you thrive in a fast- paced, international environment? We are looking for a driven, energetic Sales Account Associate to join our dynamic team in Vietnam.
Working location: FL5, EBM Tower, 683- 685 Dien Bien Phu, ward 25, Binh Thanh dist., Hochiminh city, Vietnam.
Role Overview:
We are seeking a highly motivated Sales Account Associate to join our team. The ideal candidate will be responsible for managing key accounts in the B2B sector, focusing on both international and local clients, business development. The role involves building strong relationships, understanding client needs, and driving revenue growth through effective sales strategies and solutions.
Key Responsibilities:
Client Management & Business Development:
Present product/service offerings to clients in a compelling manner, highlighting key features and benefits that address their specific needs.
Conduct thorough needs assessments to understand client requirements, challenges, and objectives, and tailor solutions accordingly.
Monitor client satisfaction levels, proactively addressing any issues or concerns, and ensuring high levels of customer satisfaction and retention.
Cultivate and maintain strong relationships with both international and local key clients, serving as the primary point of contact for all sales- related inquiries and needs.
Sales Strategy Development:
Stay informed about industry trends, competitor activities, and market developments, providing insights and recommendations to enhance sales strategies based on market research and analysis.
Support Sales Manager in developing and implementing strategic sales plans to achieve revenue targets and expand market share within assigned territories.
Project Management:
Prepare regular sales reports and forecasts, tracking performance metrics, pipeline activities, and client feedback to inform decision- making and strategy refinement.
Negotiate terms and pricing agreements with clients, ensuring mutually beneficial outcomes, and manage contract negotiations and renewals.
Understand project timelines and planning. Ensure proper project coordination and timely delivery of solutions.
Cross- functional Collaboration: Collaborate with internal teams, including Marketing, Design, Merchandise to ensure seamless delivery of products/services and address client needs effectively.
Requirements & Qualifications:
Energetic, proactive, and highly organized with a commercial mindset.
Strong project management and problem- solving skills.
Minimum 1–2 years’ experience in B2B sales, account management, or client service roles.
Bachelor’s Degree in Business Administration, Sales, Marketing, or a related field.
Excellent communication, negotiation, and presentation skills.
Strong command of business English (equivalent to IELTS 6.5+).
Benefits:
13th- month salary + additional performance- based incentives
Social insurance and full labor rights compliance
12 days Annual Leave + 3 days paid Sick Leave + Christmas holidays
Fun, collaborative, and supportive team environment
Professional development opportunities (training, mentorship)
Annual team- building trips and company events
Competitive salary package with performance bonuses
