Sales Admin

ORDER TO CASH & CUSTOMER SERVICE
• Provide troubleshooting assistance for customer orders, account status and relevant problems
• Provide data and guides to help the sales team
• Checking on hand quantity and inform to sales rep and customers to arrange delivery date, update successful delivered.
• Solving customers complains and make sure the customer’s sastisfication.
• Manage sales tracking tools and report on important information
• Review pending orders and specific customers requests to ensure excellent customer service and customer experience
• Suggest sales process improvements
• Provide the image of products appearance, check with warehouse before delivery.
• Receiving B2B orders from sales team/clients and proceed the needful.
• Order entry into Oracle system, cross check selling price and % discount if need the approvals base on sales policies.
• Customer/ Vendor web portals- Uploading invoices
• Arranging to provide samples for demonstration and novelties base on sales manager’s request
OFFICE ADMINISTRATOR
• Ordering office supplies: stationeries, dringking water, teabreak, inks for printers, etc…
• Preparing, organizing and storing information in paper and digital form.
• Arranging post and deliveries daily.
• Typing up letters and reports base on specific requests.
• Take care of office by managing service providers about cleaning up, internet, telephone,…
• Arranging travel and accommodation for visitors.
• Managing diaries, scheduling meetings and booking meeting rooms
• Taking minutes at meetings if required.
• Printing and photocopying for sales activities.
• Liaising with staffs in other departments, e.g. finance, HR
• Requesting IT to supports for IT issues.
• Posting and renew the recruitment from HR require.
• Liaising with suppliers and contractors.

Who you are:
- Business acumen: Agility to adapt to changes and ambiguity with modernizing and tech- conversant mindset
- Drive for results: Collaborate with management team and deliver what is considered possible
- Strive for Excellence: Demonstrates the ambition to improve status quo and make things happen excellently
- Customer and goal oriented: Always delivers on- time, in- full and to the appropriate quality
- Problem solving: Critical thinker and problem solver with intellectual curiosity and analytic skills
- Effective team worker: Strong teamwork and communication skills to partner with business team efficiently
What you have experienced
• Proficient in MS Office (Word, Excel and PowerPoint)
• Able to work in teams as well as independently
• Able to work in HCMC
• Organized, meticulous and disciplined person with a good eye for details
• At least 2 years of sales support experience
• Degree in Business Administration or related qualifications
• Good proficiency in written and spoken English
• Used to use Oracle system is an advance.
• Industrial products & solutions knowledge is a good- to- have

• Training with NCH GOS courses & case studies of problems solving, customers caring & NCH system.
• Salary & incentive: atrractive salary.
• Joining NCH Cares with social activities, team building & KOM annually
• 13th salary & 12 annual leaves

Cập nhật gần nhất lúc: 2024-04-03 11:07:21