Escalation of issues to management to ensure that a customer is giving the attention required to meet timeline expectations.
Well- managing Salesforce systems to enhance sales process and ensure input information correctly.
Any other reasonable duties as requested by higher level.
Deeply understanding company’s product portfolio.
Reporting to higher level as regular basis.
Be accountable for one- point- contact and ensure information flow smoothly to all of departments.
Closely connecting with other departments as required to develop positive working relationships to deliver smooth sales process and high win ratio.
Supporting Sales team to create quotation on time and input selling rates on Salesforce system.
Ensuring that processing requirements meet agreed customer service standards, monitoring the shipments and ensure they are being processed correctly.
Highly connecting with Sales team to qualify and deeply understanding customers.

*** Knowledge, Experience & Skills:
▪ Able to work under the pressure where needed.
▪ Analytic and communication skills.
▪ Demonstrated skills in organization group process, problem identification and resolution.
▪ Good time management techniques.
▪ Be able to read, write and speak English.
▪ Customer oriented.
▪ Strong interpersonal skills including diplomacy and patience.
▪ Computer Literacy (MS Office).
▪ Strong organizational and time management skills with ability to manage multiple projects and set priorities.
▪ Ability to solve critical issues in a fast- paced environment with time- sensitive deadlines.
▪ Ability to read, analyze and interpret highly complex regulations and procedures, and respond to common inquiries or complaints.
*** Education & Qualifications: Bachelor Degree or College Degree
*** Experience:
▪ Minimum 1 years’ experience in Pricing or Customer Service or Documentation within freight forwarding. Experience in a progressively responsible project manager or similar roles in pricing, transportation logistics or supply chain management preferred.

Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-09-06 11:55:02