Our Company reflects the diversity of our employees. At TotalEnergies, the wide variety of talents drives our competitiveness, our ability to innovate, and our attractiveness. Therefore, we welcome differences in age, disability, gender reassignment, pregnancy/maternity, race, religion, beliefs, sex, sexual orientation, and family/parental status. We believe Diversity makes us better.
* Key Activities:
- Responsible for proceeding sales orders accurately, timely. Proactively approach to the internal functions to ensure that an order is delivered successfully in compliance and with commercial mindset. Solve arisen issues during proceeding order such as special price, payment transfer notification, inventory, logistic, invoice, approval…with result- oriented mindset.
- Understand and follow up all Customer Service procedures. Ensure Customers service activities are implemented accordingly
- Coordinate with distributors, TEMV’s Sales Reps for the “Ship To Code” project.
- Fulfill other tasks and/or assignments requested by the line managers whom the employee directly/indirectly reports to, and/or tasks requested by the Board of Management.
- Refer closely to Sales forecast, Marketing promotion, Stock, Lifting plan, Upcoming plan, product allocation when process Sales Order.
- Provide full COO- COA following customer request.
- Daily, weekly, monthly, quarterly Sales reports included sales target achievement, sales growth by distributors.
- Coordinate with distributors, TEMV’s Sales Reps for Secondary Sales System Lite (SSM Lite) in the CCC project
- Set up data/logbook to follow up, manage customer service activities and report in need: Special price, Inventory tracking, sales order logbook, customer information, COO- COA, Sales contract, Order quantity, volume, letter to Customers/DPs,...
- Monitor pending orders, sales orders, goods shortage status and report Line Manager and inform related RSM and Head of Sales to ensure that the volume can be managed.
- Follow, payment, tracking and accrual related details discount expenses: DPs incentives, sales incentives, PSD/DSR, promotion,...
