SALES ADMIN EXECUTIVE

The purpose of the Sales Admin Executive role is to make reservations for travel with TOI’s chosen list of preferred suppliers across all destinations sold to trade partners and their clients worldwide. To support the Sales team with their needs in administering bookings and confirmations in the most cost effective and efficient manner. To support suppliers by sharing information about the travelling clients and to ensure documentation of confirmed itineraries are delivered on time and correct.
· Follow up and remind Sales of the hotel/train/Boat cutoff date for deposit/payment policies
· Identify areas for continual improvement across IT
· Keep others informed by sharing information
· Provide Sales with written confirmation and correct / adequate information
· Provide all clients’ passport / flight information to the hotels / Train / Boat before the clients’ arrival
· Inform product department of any product feedback
· Makes reservations for relevant travel services with suppliers
· Support Sales and Operations in handling complaints from clients
· Attend regular training courses / seminars / trade shows to keep up to date with the travel industry
· Cross- check the agreed rate for Hotels is consistent and applied with the particular contract
· Co- ordinate with all regional offices including Hue, Hanoi, Cambodia, Laos, Thailand and Myanmar offices to complete bookings
· Cross- check the invoice from suppliers before passing on to Accounts
· Reconfirm with suppliers making sure that all services are ready before group arrival

· Good written and spoken English
· Thorough understanding of MS Office (Excel, Word, PowerPoint etc.)
· Ability to work under pressure
· Flexibility to work overtime
· Preferable experience in Tourism / Hotel industries
· Knowledge of tourism, geography, foreign cultures
· communication and negotiation skills
· Peak 15 or other Tour systems understanding
· Teamwork
· Extensive destination knowledge
· Basic accounting knowledge
· Graduate in Tourism, Hospitality

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-04-03 13:38:58