Sales Admin Executive

* POSITION PURPOSE
- Support sales team in administrative tasks and customer relationship management
- Ensure smooth sales operations and customer satisfaction
- Coordinate between customers, sales team, and internal departments
- Process orders and maintain accurate sales documentation
* SCOPE OF WORK / RESPONSIBLITIES
Customer Account Management (40%)
- Maintain customer databases and sales records
- Process orders and transactions with customers accurately
- Follow up on order status and delivery schedules
- Collect and analyze customers&039; requirements regarding orders
Customer Support and Communication (30%)
- Collect and analyze customer feedback for improvement
- Communicate order updates and product information to customers
- Provide ongoing technical assistance to customers
- Handle customers&039; complaints and coordinate resolution
Sales Support and Coordination (20%)
- Prepare sales documents, contracts, and quotations
- Coordinate with production and logistics teams for order fulfillment
- Support sales team in preparing presentations and proposals
- Cooperate with relevant departments to develop sample products following customers&039; requirements
Administrative Tasks and Reporting (10%)
- Prepare periodic sales reports and customer analysis
- Update customer information and sales data
- Support in sales meetings and customer visits
- Maintain sales administration systems and processes

- Ability to work under pressure and meet deadlines
- Bachelor&039;s degree in Business Administration, Marketing, or related fields
- Detail- oriented with high accuracy in documentation
- Proactive attitude and problem- solving mindset
- Proficiency in office software (Word, Excel, PowerPoint)
- Aptitude in delivering attractive presentations
- Fast learner with passion for sales
- Good organizational and time management abilities
- 1- 2 years of experience in sales administration or customer service
- Willingness to learn about products and industry knowledge
- Customer service orientation
- Team player with good coordination skills
- Understanding of sales processes and customer service principles
- Knowledge of wood products is an advantage
- Strong communication and interpersonal skills
- Proven experience in sales support or relevant administrative role
- Experience working with B2B customers preferred
- Proficiency in English (reading, writing, speaking)

- Professional development and training opportunities.
- Salary is negotiable.
- Company shuttle to Bau Bang.
- Periodic health check- ups.
- Health care insurance.
- Comprehensive social insurance, health insurance, and unemployment benefits in accordance with the law.
- Annual team building activities.
- 13th month pay.
- Social insurance contributions based on 100% of the employee&039;s salary.

Cập nhật gần nhất lúc: 2025-08-01 10:00:03