Sales Admin (Export)

Continuous improvement of the System of Procedures (SOP) to strengthen the export back office.
Communicate with Sales team and Supply Chain team about customer’s important feedback or remark.
Connect with Accounting Department & customers on payments management, overdue payments, …
Helps to compile monthly sales reports and pre- analysis
Be representative of Sales team, receive sales order by mail and telephone and check the accuracy of information. Contact to customer or salesman to answer queries and obtain missing information, information of products. Liaise with Supply Chain department (Sales and Distribution team) to ensure the delivery on- time and accuracy of sales and after sales documentation.
Collect / compile market datas, trends and success stories gathered from the sales team
Helps to build up forecasts and gather datas from customers & prospects.
Coordinate with the legal team to complete the sales contracts and all necessary elements in the contracts.
Ensure price schemes and discounts are well applied.
Create new clients accounts and corresponding delivery addresses on the system ERP (exact information). Manage and update customer database in ERP and Server. Update about new products and prices in ERP.
Support the Export Sales department with other administrative tasks (samples, specs, claims, other possible documentation needed, create databases etc.)
Coordinate with the Supply Chain department to follow up on any issues that may arise during deliveries, resolve complaints, etc.

Cập nhật gần nhất lúc: 2025-06-16 15:35:02