Sales Coordination & Customer Meeting Management
Follow up with customers & sales team after meetings to collect feedback or required documents.
Manage sales calendars, set reminders, and ensure the sales team is well- prepared for each meeting/ visit of customers.
Assist sales staff in scheduling, arranging, and confirming meetings with customers.
Work closely with departments such as operations, accounting, factories, and customer service to ensure smooth meeting/ visiting of customers.
Coordinate logistics/ administration for customer visits (transportation, on- site arrangements, meeting room booking/ beverage, customer hospitality, gift…).
Prepare, check, and manage meeting- related documents for sales team.
Customer Care Support
Support planning and execution of in- person customer care activities (e.g., customer visits, factory tours, events/ ceremonies, or business lunches/ dinners).
Maintain an updated customer contact information, assist in nurturing long- term relationships with clients.
Sales Cost Management & Paperwork Coordination
Ensure all supporting documents are complete, accurate, submitted on time according to company policies.
Maintain an organized filing system for all sales cost documents for monthly and annual audits.
Coordinate with relevant departments to prepare, verify, and manage all sales expense documents (meetings, travel, hospitality, samples, gifts, events).
Sales Cost Planning & Budget Support
Prepare a cost plan and coordinate approval processes before execution of customer care activities.
Monitor actual spending versus planned budgets and highlight any discrepancies.
Prepare simple expense reports or summaries for upper managers to review regularly.
Support the sales team in planning monthly, quarterly, and annual customer meeting budgets.
General Administrative Support
Perform other duties assigned by the upper manager.
Handle routine office tasks: printing, scanning, emailing, data entry.
Assist with organizing sales events, customer gatherings, or internal training sessions.
