Sales Admin

Administrative Support
• Assist in preparing presentations, meeting materials, and monthly performance reports.
• Prepare, organize, and maintain sales contracts, agreements, proposals, and related documents.
• Manage and update customer databases, contact lists, and sales reports.
• Maintain well- organized filing systems (digital and physical) in compliance with TUI BLUE procedures.
Sales Coordination
• Support the Sales team in preparing quotations, event orders, and follow- up communication.
• Coordinate sales appointments, site inspections, and familiarization trips.
• Assist in monitoring reservation requests, group blocks, and lead status through the Sales system (CRM/PMS).
• Handle inquiries from clients, partners, and travel agencies; ensure timely and accurate responses.
Communication & Customer Service
• Provide courteous support to clients, ensuring efficient problem resolution and information flow.
• Maintain professional email and phone communication aligned with TUI BLUE service standards.
• Liaise effectively with internal departments (Front Office, Reservations, F&B, Events, Accounting) to ensure smooth execution of bookings and events.
Reporting & Data Management
• Support audit requirements by maintaining accurate and up- to- date administrative records.
• Track KPIs, market segments, conversion rates, and group performance.
• Compile daily, weekly, and monthly sales performance reports.

Qualifications & Requirements:
• Excellent organizational skills, attention to detail, and ability to multitask.
• Strong communication and interpersonal skills.
• Bachelor’s degree in Business, Hospitality, or related field preferred.
• Proficiency in Microsoft Office; experience with hotel PMS/CRM systems is an advantage.
• Professional, proactive, and service- oriented mindset aligned with TUI BLUE brand culture.
• Minimum 1 year of experience in Sales Administration, Reservations, or similar hotel role.
• Good command of English (both written and spoken).

Career growth within the brand
Social Insurance on full salary
Support service charge allowance during pre- opening
Annual leave & performance bonus
Competitive salary & management benefits
Insurance & housing/transport allowance (if applicable)
2 days off per week
Full Salary during probation

Cập nhật gần nhất lúc: 2026-01-09 15:35:02