Responsible for Sales, Marketing, and After- sales support for products assigned in the Metal mechanics/Automotive or Plastic & Rubber fields.
- The position is responsible for providing high- level sales support for LMS’s customers, developing sustainable and profitable new businesses, and protecting and running the business by promoting LMS products to existing and potential customers.
- As the primary contact person from LMS to customers within the defined market area served by LMS’s products.
- Undertake all activities required to extend, develop, and penetrate the market efficiently:
• Visiting existing and potential customers, presenting LMS products (and LMS in general), striving to develop business through commercial means or proposals of development projects.
• Attending trade fairs, conferences, seminars, or workshops.
• Build a network of contacts across several functions: purchasing and technical departments to create and maintain customer loyalty to the company.
• Actively search for new customers, analyze regularly assigned field activities, and determine the improvements required for high productivity and efficiency.
- Handle prompt commercial inquiries from the customer, including complaints, and be accountable for their completion even when other stakeholders are involved.
- Manage information flow to customers accurately and timely about delivery (product or packaging changes, cancellations, supply shortages, logistics problems, etc.), installation, and training.
- Prepare quotations and negotiate within the agreed limits, prices, contracts, supply agreements, and payment terms, and make sure that customer behavior is correct regarding the settlement.
- Submit a brief weekly/monthly report after visiting customers, including the following:
• Accurate information about customer requirements, market, and competitor actions.
• Forecast information and any other customer- related information may be requested ad hoc.
