Sales Executive - MICE

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
Promote awareness of brand image internally and externally.
Answer, record, and process all guest calls, requests, questions, or concerns.
Enter Marriott Rewards information into appropriate software when taking guest reservations.
Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates).
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.
Assist management in training and motivating employees; serve as a role model.
Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up- selling.
Process requests for redeeming Marriott Rewards points.

At least 2 years experience in the Sales
Excellent communication in both Vietnamese and English
Strong sense of urgency, initiative and innovation

Employee discount rates for Room and F&B at Marriott Hotel.
Training and career development by MARRIOTT INTERNATIONAL.
To be entitled to the prescribed insurance
14 annual leave days per year
Competitive salary & Service charge
05 working days per week- 2 days off per week

Cập nhật gần nhất lúc: 2025-06-30 09:05:05