Sales Executive (Night Shift)
Mô tả công việc
Customer Consultation and Care
• Provide accurate information and personalized assistance to enhance their overall experience.
• Listen attentively to their inquiries, concerns, and feedback.
• Engage with customers via phone, email, and social media platforms (such as Facebook).
Guidance on Company Services
• Explain the features, benefits, and value propositions of our offerings.
• Act as a knowledgeable point of contact for customers, guiding them in using our services effectively.
Information Management:
• Regularly update and supplement customer information.
• Collaborate with the technical support department to enhance new service packages and make necessary modifications to existing ones.
Financial Monitoring and Issue Resolution:
• Keep track of customer feedback and report any issues for timely resolution.
• Monitor fees, promptly address complaints, and handle cancellations.
Proactive Customer Engagement
• Initiate proactive outreach to gather feedback from customers.
• Call clients in person when necessary to understand their needs and preferences.
Relationship Building
• Continuously monitor customer situations and provide timely advice and support.
• Establish and nurture strong customer relationships.
Yêu cầu công việc
Proficient computer and internet skills, understanding of social media and e- commerce.
Creative thinking, good listener, regularly keeping up with social trends and customer psychology.
Due to the nature of night shift work, the ability to manage hours and workload to maintain physical and mental health during night shifts is necessary.
Working Hours: 9:30 PM – 5:30 AM (Monday to Friday)
Age range: From 22 years old and above.
Basic knowledge of marketing
Strong communication skills, fluent, articulate, confident, without stuttering, hesitation, and without a strong local accent.
Good English communication skills are an strong advantage. (English level Ielts 5.5 – 6.0 or equivalent)
Quyền lợi
Other allowances
Allowance meal 40.000 VND per day
Gasoline allowance up to 800.000 VND
Birthday Gift, sweet parties, salty parties, YEP...etc
Commission up to 60.000.000 VND
Probation period: 2 Months
Training opportunities:
Dynamic and friendly working environment with attractive welfare benefits
Long- term stable career development opportunities.
Opportunity to work with teams in both Vietnam and the USA.
Benefits:
Employment records are provided, and entitlement to social insurance, health insurance, and unemployment insurance by legal regulations.
Annual trips; bonuses for holidays and Tet (Vietnamese New Year); 13th- month salary.
Cập nhật gần nhất lúc: 2025-12-20 01:25:02













