Sales Executive (TA/ Corp)

NEW CUSTOMERS:

Utilize various channels to gather customer information, forming a database of potential clients.
Send service details via email for customer reference and promptly address inquiries received via email, call, zalo, etc
Apply sales techniques to negotiate and convince guests to utilize the hotel&039;s services.
Proactively reach out to potential customers identified through self- searching or the hotel&039;s data system, introducing services and exclusive offers.

TAKING CARE OF NEW AND OLD CUSTOMERS:

Actively sharing promotional offers with existing customers to encourage repeat service usage.
Facilitating contract renewals with returning customers who wish to engage with the service again
Monitoring contract expiration dates to encourage contract renewal.
Providing timely support and addressing customer requests and complaints promptly.
Caring for both new and existing customers.

CONTRACT IMPLEMENTATION:

Following contract closure, sales personnel collaborate with relevant departments to ensure contract implementation aligns with customer requirements.
Collaborating with the Marketing department to devise and execute holiday and Tet incentive programs, customer appreciation initiatives, and the introduction of new products and services to attract customers.
Generating regular work reports as needed.
Implementing the business plan as required.
Actively participating in department meetings, providing guest feedback for effective problem- solving.
Facilitating the contract settlement process and assisting the accounting department in debt collection efforts.

Intermediate to advanced skills with Microsoft Office
Working location: Dist.1, HCMC
Be willing to work overtime when needed
Ability to analyze, quantify, solve problems well, good judgment.
Business- related awareness and a good knowledge of current affairs.
Bachelor&039;s degree of related professions.
Strong interpersonal, negotiation and communication skills for liaising with colleagues, customers and other stakeholders
Excellent organizational and time management skills with the ability to multi- task.
Proficient English (both speaking and writing)
Good in writing reports and presentations
Be progressive, be highly responsible, to be aware of service, with stand high pressures.
From 2 years of experienced in the hospitality business (hotels or service apartments) as a sales professional.

Oppotunities for learning and career development
End- of- year bonus and KPI bonus
Team- oriented, innovative and professional working environment
Tet and Public Holiday bonus
Monthly salary + Phone allowance + Transportation allowance

Cập nhật gần nhất lúc: 2024-05-21 18:10:04